Terms & Conditions

Last updated: September 28, 2025

1. Introduction

Welcome to Phuket Roofing Services. These Terms and Conditions ("Terms") govern your use of our website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services

Phuket Roofing Services provides professional roofing services including but not limited to:

  • Roof installation and replacement
  • Roof repair and maintenance
  • Roof inspection services
  • Emergency roofing services
  • Gutter installation and cleaning

3. Quotes and Pricing

All quotes provided are estimates based on the information available at the time of assessment. Final pricing may vary based on:

  • Actual site conditions discovered during work
  • Changes in material costs
  • Additional work requested by the client
  • Unforeseen complications or structural issues

4. Payment Terms

  • A deposit may be required before work commences
  • Payment methods accepted include cash, bank transfer, and approved credit cards
  • Final payment is due upon completion of work unless otherwise agreed
  • Late payment fees may apply for overdue accounts

5. Warranty

We provide warranties on our workmanship and materials as follows:

  • Workmanship warranty: 2 years from completion date
  • Material warranty: As per manufacturer specifications
  • Warranty claims must be reported in writing within the warranty period
  • Warranty does not cover damage from extreme weather, acts of nature, or improper maintenance

6. Liability and Insurance

Phuket Roofing Services carries comprehensive liability insurance. However:

  • Our liability is limited to the value of the work performed
  • We are not responsible for damage to landscaping or existing structures unless caused by negligence
  • Clients are responsible for ensuring adequate access to work areas
  • Weather-related delays are beyond our control and may affect project timelines

7. Cancellation Policy

  • Clients may cancel services with 48 hours written notice
  • Cancellation fees may apply for work already commenced or materials ordered
  • Emergency services may have different cancellation terms
  • Weather-related cancellations will be rescheduled at no additional cost

8. Safety and Access

For the safety of our workers and your property:

  • Clients must provide safe access to work areas
  • Children and pets should be kept away from work areas
  • Clients must inform us of any hazardous conditions on the property
  • We reserve the right to stop work if unsafe conditions are present

9. Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or material shortages.

10. Governing Law

These Terms are governed by Thai law. Any disputes will be resolved through arbitration or in the courts of Phuket, Thailand.

11. Contact Information

For questions about these Terms & Conditions, please contact us through our contact page or call us directly.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last modified" date. Continued use of our services after changes constitutes acceptance of the new Terms.